We are NOT affiliated with Stone Creek House hotel in Romblon.

Privacy Policy for Romblon Adventure
Last Updated: 15/01/2025

Welcome to RomblonAdventure (“we,” “us,” or “our”), a tours and activities website located at https://romblonadventure.com/. We are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains how we collect, use, share, and safeguard data when you use our website or book our services, including water activities (e.g., snorkeling, freediving, island hopping) and land tours (e.g., hiking, beach parties).

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following information:

  • Personal Information: Provided by you when booking tours, creating accounts, or contacting us. This includes:

    • Name, email, phone number, and billing address.

    • Payment details (credit/debit card information processed securely by third-party providers; we do not store full payment data).

    • Travel preferences or special requirements (e.g., dietary restrictions).

  • Non-Personal Information: Automatically collected via cookies and analytics tools, such as:

    • IP address, browser type, device information, and operating system.

    • Pages visited, booking history, and interactions with our website.

2. How We Use Your Information

Your data is used for the following purposes:

  • Process bookings, payments, and reservations for tours/activities.

  • Communicate with you about bookings, updates, or promotions (if you opt-in).

  • Provide customer support and respond to inquiries.

  • Improve our website, services, and user experience.

  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We may share your data with:

  • Service Providers: Third parties who assist with payment processing, tour operations, or IT services.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In the event of a merger, sale, or acquisition.

  • With Your Consent: For specific purposes not outlined here.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Restrict processing or request data portability.

  • Opt out of marketing communications.

  • Withdraw consent (where applicable).

To exercise these rights, contact us at team@romblonadventure.com.

7. Security

We implement safeguards like SSL encryption and access controls to protect your data. However, no method of online transmission is 100% secure.

8. Third-Party Links

Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.

9. Policy Updates

We may update this policy periodically. Changes will be posted on this page, with the effective date revised accordingly.

10. Contact Us

For questions or requests, contact:

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